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Frontline Care Center
BEHAVIORAL HEALTH FOR THOSE WHO SERVE
FRONTLINE CARE CENTER
Care built for the people who answer the call.
We provide behavioral health treatment for first responders, veterans, and their families — delivered by clinicians who understand the work and the culture around it.
STEP 01
Reach out
Send an appointment inquiry or call us. No insurance verification form, no runaround.
STEP 02
Talk with our intake team
A short conversation about what you’re facing and what kind of care fits.
STEP 03
Begin treatment
You’re matched with a clinician and a plan, with your schedule accounted for.
AREAS OF EXPERTISE
Treatment for the conditions we see most in frontline work.
PTSD and trauma
Evidence-based trauma treatment for critical incidents and cumulative exposure.
Substance use
Confidential outpatient treatment that accounts for duty status and licensure.
Anxiety and depression
Individual therapy and medication management for ongoing symptoms.
Family and couples
Support for spouses and children carrying the weight of the job at home.
Specialty therapies
BioSound Bed, EMDR, and other modalities for when talk therapy isn’t enough.
Peer and agency support
Training, debriefs, and consultation for departments and command staff.
A filterable Program Finder will live here, sorted by service type and audience.
WHY FRONTLINE
Clinicians who know the culture, and tools most clinics don't have.
Frontline was built around the reality of shift work, chain of command, and the stigma that keeps people from asking for help. Care here is confidential, culturally competent, and practical.
01
Culturally competent care
Clinicians trained in first responder and military culture — you won’t spend sessions explaining the job.
02
The BioSound Bed
A vibroacoustic therapy bed used alongside talk therapy to regulate the nervous system.
03
Confidential by design
Records, scheduling, and billing handled with your standing and career in mind.
COMMUNITY IMPACT
2,400+
Sessions delivered to responders and families last year
38
Partner departments and agencies across the region
94%
Of clients seen within two weeks of first contact
$610K
In donor-funded care provided at no cost to clients
“I didn't have to explain what a bad call does to you. They already knew, and we got to work.”
FIRE CAPTAIN, 19 YEARS OF SERVICE
“My husband came home different after the academy. Frontline gave both of us a place to put it.”
SPOUSE OF A POLICE OFFICER
FUND THE MISSION
No one who serves should be turned away over cost.
Donor support underwrites treatment for responders and families who can’t cover care on their own, and keeps specialty therapies available at no added cost.
News and resources
PROGRAMS
Peer support training returns this fall
Two-day certification for department peer teams, open to regional agencies.
PROGRAMS
Family counseling hours expand this winter
Evening sessions for spouses and children, built around shift schedules.
RESOURCES
What to expect at a first appointment
A plain walkthrough of intake, confidentiality, and scheduling around shifts.
Frontline Care Center
Behavioral health treatment for first responders, veterans, and their families.
1200 Example Parkway, Suite 300
Springfield, IL 62704
(555) 010-2200
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